Privacy Policy
Last updated: September 20, 2025
This privacy policy describes how Next Abaya(the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.nextabaya.com, or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this privacy policy, "you" and "your" refer to the user of the Services, whether a customer, visitor, or another individual whose information we have collected.
Please read this privacy policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or for operational reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources. The type of information we collect depends on how you interact with us.
We may use information we collect to:
- Communicate with you
- Provide, maintain, and improve our Services
- Process your orders and payments
- Comply with legal obligations
- Enforce our terms of service
- Protect our rights and the rights of our users
What personal information we collect
Information you provide directly
When you submit information through our Services, we may collect:
- Contact details (name, address, phone number, email)
- Order information (billing/shipping addresses, payment confirmation, items purchased)
- Account information (username, password, security questions)
- Shopping preferences, saved items, loyalty points, reviews, referrals, or gift cards
- Customer support interactions
Some features may require you to provide certain information. Choosing not to provide such information may limit your ability to use specific features.
Information collected automatically
We may automatically collect information about your usage of our Site ("Usage Data") through cookies, pixels, and similar technologies, including:
- Device information, browser type, network connection, and IP address
- Pages you visit and how you interact with our Services
Information from third parties
We may also obtain information from third-party service providers, including:
- Vendors supporting our Site and Services
- Payment processors for order fulfillment
- Marketing partners and analytics providers
How we use your personal information
- Order Fulfillment: To process payments, deliver products, manage your account, and handle returns/exchanges.
- Marketing & Advertising: To send promotions, newsletters, and targeted advertisements.
- Security & Fraud Prevention: To detect and prevent unauthorized or fraudulent activities.
- Customer Support & Service Improvement: To respond to inquiries and improve our Services.
Cookies
We use cookies and similar technologies to enhance your experience, remember your preferences, run analytics, and tailor our services. You may disable cookies in your browser, but this may impact Site functionality.
Third-party links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security of these sites. Please review their policies before sharing your information.
Children’s data
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.
Security and retention
While we implement reasonable security measures, no system is completely secure. Information retention depends on legal, operational, and business needs, including account management and order fulfillment.
Your rights
Depending on your location, you may have rights to:
- Access your data
- Correct or delete your data
- Request portability or restrict processing
- Withdraw consent where applicable
- Manage communication preferences
Complaints
For complaints regarding our privacy practices, contact us directly. You may also have the right to lodge complaints with local data protection authorities.
International users
Your information may be processed and stored outside your country. We comply with recognized transfer mechanisms where applicable.
Contact
For questions, privacy requests, or complaints:
NEXT GARMENTS FACTORY FZE
Email: nextgarmentsabaya@gmail.com
Address: Saif zone, Sharjah, UAE